Not legal advice. These are general templates; laws and enforceability vary by state. Consult a licensed attorney in your state.
Cleaning service waiver and release template
A cleaning service waiver is a signed document that tells the client how your service works, lists the ordinary risks of cleaning (surface damage, product reactions, slips) and asks the client to release you from ordinary-negligence claims. Build yours below, read it in full for free, and edit any line.
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Why cleaners ask clients to sign one
Most cleaning jobs go smoothly, but the claims that do come up tend to be about the same few things: a chipped item, a surface that discolored, a pet that slipped out the door, or a client who reacted to a product. A signed document sets out in advance what the client has told you about the home and what you are and are not responsible for.
It is also a natural place to record practical agreements, such as that the client will put away fragile or valuable items and tell you about hazards and pets.
Risks this template names
The cleaning version starts from these risks, and you can change them in step 2.
What the template covers
The document includes an acknowledgment of risks, voluntary assumption of risk, a client statement about hazards, pets and fragile items, release and waiver of claims to the fullest extent permitted by law, covenant not to sue, indemnification, an optional medical authorization, severability, entire agreement, governing law with your state, and signature lines.
It does not release gross negligence or intentional or reckless misconduct. A waiver is also not a substitute for business insurance; ask your insurance agent how the two fit together.
Practical tips
Walk through the home with the client before the first clean and note existing damage. Give the waiver together with your service agreement or a price quote so the client signs everything once. If you hire helpers, an independent contractor agreement or employment paperwork is a separate matter; see the contractor agreement page.
Build it in four steps
- Choose house cleaning. Preselected on this page.
- Check product and property risks. Remove anything that does not apply.
- Add your state and details. Your business name and what you clean.
- Preview and edit. Read each clause and change the wording if you like.
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Questions and answers
Do I need a waiver for a house cleaning business?
No law makes you use one for every business, but many cleaners find it useful to record the risks and the client's statements about the home in writing. Whether it helps in a dispute depends on the state and the facts, so ask a licensed attorney in your state.
Will a waiver cover damage I cause?
A release generally cannot cover gross negligence or intentional or reckless misconduct, and many courts look closely at releases of ordinary negligence. Treat the waiver as one tool, not a replacement for insurance and careful work.
Should I use a waiver or a service agreement?
They do different jobs. A service agreement covers price, schedule and cancellation. A waiver covers risk and release. Many cleaners use both; the service agreement template on this site is available for that.
Can I add clauses about keys and alarm codes?
Yes. Turn on the editor and add or change any paragraph. Keep a list of what the client asked you to handle in a place the client can see.